Moving our checkout to Standard Process
As of May 12, 2020, we have moved our checkout and processing to Standard Process. We are doing this to ensure better and faster service for our customers, as well as provide a larger variety of products for your pets.
- You will need to create a new account on the new site to be able to checkout.
- All products will be purchased directly through our partnered store with Standard Process.
- All returns will be handled through Standard Process at a 20% restocking fee - they can be reached at 1 (800) 558-8740 or email@example.com.
- Please email us with any issues.
- Any discount codes will not be transferred to the new store, but we are working on a solution. Please reach out with any issues/concerns.
- All orders under $100 will incur an $8 shipping fee. Shipping is free for orders over $100.
- We are still only an email away. Please reach out with any questions or concerns about your pet's health and nutrition.
- Purchasing health questionnaires will still go through our website.