If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order for a 20% restocking fee (except for certain circumstances). You can return your product for store credit, a different product, or a refund to the original payment method (minus shipping).
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must not be opened and be returned in original packaging
- Your item costs will be refunded, but the shipping charges will not.
- Buyer has violated the Purchasing Terms and Conditions.
To initiate a return or exchange, please complete the following steps:
- Email us at email@example.com with your order ID and the products you wish to return or exchange from your order
- We will send you a confirmation email with a prepaid shipping label
- Send all items back to us using the label provided
- You can expect a refund in 5-10 business days upon receiving the return items